Skip to Main Content

Make an Appointment - SEEDLab Support Desk

Make an appointment in 3 steps. Step 1: Select a staff member. Step 2: Select an available date. Step 3: Select an available timeslot.

What to Know Before You Book:

  • You may book one appointment per day, with up to two appointments allowed each month.

  • Appointments must be made at least 36 hours in advance.

  • Appointments will be held for no longer than 5 minutes past the start time. If you’re late beyond that, the appointment will be cancelled.

This service is designed to support and build on the digital skills taught in our library classes. [Click here to view our current class schedule.] For more advanced or in-depth learning, we recommend LinkedIn Learning, which offers on-demand video tutorials you can access anytime with your library card.

Topics we can help with… Topics we cannot help with…

  • Using Libby, OverDrive, or our digital magazine collection

  • Navigating the library catalog, website, or digital databases

  • Tools we cover in classes like Canva, Gmail, Microsoft Office, Google Docs, Facebook, and more

  • Basic computer and internet skills

  • General questions about using a new device

  • Specialized software outside of our class topics

  • System upgrades, device repair, or troubleshooting hardware

  • Financial, legal, or medical advice

  • Typing, proofreading, or tutoring

  • Malware/virus removal or data recovery

  • Tax assistance or anything involving credit cards or online purchases

*Library staff cannot be held responsible for damage to personal equipment.

These appointments are learning opportunities, not a substitute for professional tech support. Staff at the SEEDLab Support Desk are technology enthusiasts not experts, here to help you grow your skills.

To get started:

  1. Select an available time and click “Continue.”

  2. Complete the form with your name, contact info, and a description of your question or issue.

  3. Be as detailed as possible—we may reach out in advance if we need more information to prepare for your appointment.

Note: Contact information is required when signing up. (Appointments may be cancelled if proper contact information is not provided.)