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Schedule Virtual Assistance with library staff - Winter Haven Public Library

Make an appointment in 3 steps. Step 1: Select a staff member. Step 2: Select an available date. Step 3: Select an available timeslot.


What kind of help will I receive?

Library staff will try to assist you with your basic technology questions. We can help you access our digital resources, give guidance on computer software (like Mircosoft Word & Powerpoint) and answer other general smartphone and tablet operating questions.

Will the library fix my computer/device?

No. Our virtual technology service is not for help with in-depth tech support regarding computer hardware, malfuctions or repairs.

Do I need an account?

No! You don't need a library account OR a Zoom account to use the service. You will be sent a link to access the one-on-one meeting. Click here for more information on how to join a Zoom meeting.